Global Desktop Support Manager - Financial Organisation

Global Desktop Support Manager - Leading Financial Organisation - London

There is an opportunity for Senior Desktop Support Manager to lead a global team of 5 and take ownership of issues and manage the day to day activities of the group from a trade floor perspective. The team is responsible for desktop support of client faced technologies. There will also be the opportunity to focus on desktop strategy and provide a strategic view on issues and desktop technology in general.

Other duties include ownership of escalated production issues, liaising with external vendors on hardware and software implementation, reviewing roadmaps & evaluation of new hardware and software.

Requirements

Previous team leading and management experience
Strong technical background in a number of areas includes Microsoft products, Networking, Desktop Hardware and software, plus exposure to a range of vendor application (Reuters, Bloomberg)
Liaise with vendors on project based initiatives and fault resolution issues - Microsoft, VMWare etc
Virtualization Technologies and connection broker knowledge (VMWare ESX, Citrix).
Infrastructure Support (anti virus, software deployment, security patching, email archiving) Ikas International Ltd is acting as an Employment Agency in relation to this vacancy.